Shipping, returns, guarantee
Thirty days on court. Then decide.
Every order is covered. If the insoles are not making a difference after a month of matches, send them back.
Processing
1-2 days
Orders are packed and handed to the carrier within two business days.
Delivery
5-10 days
Standard, tracked to your door. Tracking number by email at dispatch.
Free shipping
Over $20
Any order over $20 ships free, EU and UK. One pair of insoles already qualifies.
Duties
None
Prices include import duties for EU and UK addresses.
Returns
30-day money back
Used them, trimmed them, played in them. Still send them back. We refund the product in full; you cover return postage outside the EU and UK.
How do I start a return?+
Email hello@vibora.co with your order number. You get a return label within a day.
Can I exchange for another size?+
Yes. Tell us the size you need and we ship it before the return arrives.
What is not covered?+
Gift cards and the digital guide. Everything physical is covered.
Where do you ship?+
EU, UK, Switzerland, Norway. More countries with launch.