Shipping, returns, guarantee
Thirty days on court. Then decide.
Every order is covered. If the insoles are not making a difference after a month of matches, send them back.
Processing
1-2 days
Orders ship within two business days from our EU warehouse.
Delivery
5-7 days
Standard, tracked. Express in 2-3 days for $9.
Free shipping
Over $50
Any order over $50 ships free, EU and UK.
Duties
None
Prices include import duties for EU and UK addresses.
Returns
30-day money back
Used them, trimmed them, played in them. Still send them back. We refund the product in full; you cover return postage outside the EU and UK.
How do I start a return?+
Email hello@vibora.co with your order number. You get a return label within a day.
Can I exchange for another size?+
Yes. Tell us the size you need and we ship it before the return arrives.
What is not covered?+
Gift cards and the digital guide. Everything physical is covered.
Where do you ship?+
EU, UK, Switzerland, Norway. More countries with launch.